Welcome to the Customer Portal
Your feedback helps us improve. We’re committed to providing the best service possible, and your feedback plays a key role in shaping the way we work.
Information for Residents
At IZ ENERGY, we understand you might have some questions about retrofitting your property. We focus on installing energy-efficient solutions to enhance your home. Our aim is to make your living space warmer, more comfortable, and more affordable to run, while also supporting national efforts to lower carbon emissions.
Through this program, we deliver high-quality, accredited energy efficiency upgrades that will help reduce your heating bills and contribute to a greener future. You can be assured that IZ ENERGY adheres to PAS2035:2023 and PAS2030:2023 standards, which are government-backed and recognised for ensuring the delivery of energy-efficient homes.
Retrofit Specialists
Yes, the energy upgrades we install are designed to improve your home’s efficiency, which can help lower your energy usage and reduce your bills over time.
Retrofit simply means upgrading your existing property with energy-saving measures like insulation, heating controls, or renewable systems to reduce energy waste.
Each property is different. We’ll give you a clear timeline before work begins, so you know what to expect and when.
We’ll let you know in advance if someone needs to be present. For most internal works, someone aged 18 or over should be available.
You can send us a message through this portal or call our support team using the contact details provided. We’re here to help.
Cavity Wall Insulation Guide
Still feeling cold indoors despite the heating?
Our Cavity Wall Insulation Guide helps you understand how hidden gaps in your walls could be letting heat escape and how sealing them properly can improve your home’s energy efficiency and reduce your bills.
Solar PV Guide
Still paying high electricity bills despite using energy-saving appliances?
Our Solar PV Guide helps you understand how harnessing the power of the sun can dramatically cut your energy costs. Learn how installing solar panels can generate your own electricity, reduce your dependence on the grid, and make your home more energy efficient — all while lowering your carbon footprint.
External Wall Insulation Guide
Still feeling cold indoors despite the heating?
Our External Wall Insulation Guide helps you understand how uninsulated outer walls can allow heat to escape, making your home harder to keep warm. Discover how applying insulation to the outside of your property can boost your home’s energy efficiency, enhance thermal comfort, and help reduce your energy bills.
Resident Stories
We Value Your Feedback
If you have any concerns, experiences, or suggestions that could help us improve our services, please share them with us. A dedicated member of our team will review your feedback within 48hrs.
We specialise in energy efficient installations that bring comfort and savings right to your doorstep. We are working to pave the way for a greener, more cost-effective future for all.
UK Office
Unit 2 & 3, Muirhead Quay, Fresh Wharf Estate, Barking, Essex, London, IG11 7BG
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