Welcome to the Customer Portal
Your feedback helps us improve. We’re committed to providing the best service possible, and your feedback plays a key role in shaping the way we work.
Information for Residents
We understand that you may have questions about why we’ve been appointed to work on your property and what this means for you. As a leading provider of retrofit residential decarbonisation across the UK, we specialise in installing energy-efficient measures that improve the performance of residential properties. Our goal is to make your home warmer, more comfortable, and more cost-effective to run, all while helping to reduce carbon emissions in line with government initiatives.
We understand that you may have questions about why we’ve been appointed to work on your property and what this means for you. As a leading provider of retrofit residential decarbonisation across the UK, we specialise in installing energy-efficient measures that improve the performance of residential properties. Our goal is to make your home warmer, more comfortable, and more cost-effective to run, all while helping to reduce carbon emissions in line with government initiatives.
Retrofit Specialists
Yes, the energy upgrades we install are designed to improve your home’s efficiency, which can help lower your energy usage and reduce your bills over time.
Retrofit simply means upgrading your existing property with energy-saving measures like insulation, heating controls, or renewable systems to reduce energy waste.
Each property is different. We’ll give you a clear timeline before work begins, so you know what to expect and when.
We’ll let you know in advance if someone needs to be present. For most internal works, someone aged 18 or over should be available.
You can send us a message through this portal or call our support team using the contact details provided. We’re here to help.
Resident Stories
Real Experiences with LivGreen’s Decarbonisation Home Upgrades
We Value Your Feedback
If you have any concerns, experiences, or suggestions that could help us improve our services, please share them with us. A dedicated member of our team will review your feedback within 48hrs.
We specialise in energy efficient installations that bring comfort and savings right to your doorstep. We are working to pave the way for a greener, more cost-effective future for all.
UK Office
Unit 2 & 3, Muirhead Quay, Fresh Wharf Estate, Barking, Essex, London, IG11 7BG
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