We will only collect and use personal data in ways that are described here, in a way that is consistent with our obligations and your rights under the law.
We will tell you if providing some of your personal data is optional. In all other cases you must provide your personal data or we may be unable to install a measure into your home.
We will process your personal data:
In some circumstances we may need to process special categories of data (eg. Information related to your health as evidence you are eligible for the scheme). In these cases, we will need to rely on an additional condition for processing this information. Where the data is being processed by a government body, local authority, the Crown, or a Minister of the Crown under the exercise of its functions under an enactment or rule of law, this will be based on a substantial public interest. Where the data is being processed by an obligated energy supplier, this will either be based on your explicit consent or the “Safeguarding of economic well-being of certain individuals” substantial public interest processing condition. Where your data is processed based on your consent, you can withdraw your consent at any time. In all other cases, we will tell you the condition upon which we are processing your special category data.
Any data processing of your disability benefit data will also be carried out in compliance with an “appropriate policy statement” a copy of this will be provided on request.
We will share your personal data with:
You have certain rights regarding information held about you by the Controller (these do not apply in all circumstances). These include the right: