Welcome to the Customer Portal

Your feedback helps us improve. We’re committed to providing the best service possible, and your feedback plays a key role in shaping the way we work.

Information for Residents

At IZ ENERGY, we understand you might have some questions about retrofitting your property. We focus on installing energy-efficient solutions to enhance your home. Our aim is to make your living space warmer, more comfortable, and more affordable to run, while also supporting national efforts to lower carbon emissions.

 

Through this program, we deliver high-quality, accredited energy efficiency upgrades that will help reduce your heating bills and contribute to a greener future. You can be assured that IZ ENERGY adheres to PAS2035:2023 and PAS2030:2023 standards, which are government-backed and recognised for ensuring the delivery of energy-efficient homes.

Retrofit Specialists

Yes, the energy upgrades we install are designed to improve your home’s efficiency, which can help lower your energy usage and reduce your bills over time.

Retrofit simply means upgrading your existing property with energy-saving measures like insulation, heating controls, or renewable systems to reduce energy waste.

Each property is different. We’ll give you a clear timeline before work begins, so you know what to expect and when.

We’ll let you know in advance if someone needs to be present. For most internal works, someone aged 18 or over should be available.

You can send us a message through this portal or call our support team using the contact details provided. We’re here to help.

Heating Loss Guide

Experiencing a drop in indoor warmth? Our Heating Loss Troubleshooting Guide is designed to help you quickly identify and resolve common issues affecting your heating system.

Heating Loss Guide

Experiencing a drop in indoor warmth? Our Heating Loss Troubleshooting Guide is designed to help you quickly identify and resolve common issues affecting your heating system.

Heating Loss Guide

Experiencing a drop in indoor warmth? Our Heating Loss Troubleshooting Guide is designed to help you quickly identify and resolve common issues affecting your heating system.

Resident Stories

We Value Your Feedback

If you have any concerns, experiences, or suggestions that could help us improve our services, please share them with us. A dedicated member of our team will review your feedback within 48hrs.

IZ Energy is committed to respecting your privacy. We will only use your personal information to manage your account and to deliver the services and products you’ve requested from us. From time to time, we may wish to contact you with updates about our services, offers, or helpful information related to energy efficiency. If you're happy for us to do so, please tick the box below to let us know how you'd prefer to hear from us.
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We specialise in energy efficient installations that bring comfort and savings right to your doorstep. We are working to pave the way for a greener, more cost-effective future for all.

UK Office

Unit 2 & 3, Muirhead Quay, Fresh Wharf Estate, Barking, Essex, London, IG11 7BG

Pakistan Office

355-N, Johar Town, Lahore, Pakistan

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